Course Catalog

Browse our full listing of courses, or search by type, series, or role.

Anytime Learning


Anytime Learning is recorded, online training available 24/7. All you need is a high-speed internet connection and speakers/headphones. The Anytime Learning course windows may either require Adobe Flash Player 8 or higher or a Windows Media Player browser extension. For answers to common problems, visit our Anytime Learning Help page.

Act! Essentials Library

The Act! Essentials Library is a collection of online training videos that teach basic Act! tasks. These videos are recorded so they’re available whenever you have the time and access to the Internet. Whether you use Act! on your desktop or via the web, you can learn about new features, quickly get answers to questions, or train new employees with just the click of a button.
Price: $ 69.95 | Duration: 5 hours | Learning Objectives | Register
Audiences: Customer | Format: Anytime Learning | Platforms: Premium and Pro | Role: End User | Series: Video Libraries

Act! Advanced Library

You’ve mastered the basics of Act! and your business is growing. Now take your learning to the next level with the Act! Advanced Library, a collection of online training videos that demonstrate how to get more out of your Act! product. View these videos anytime from anywhere that you have Internet access.
Price: $ 69.95 | Duration: 5 hours | Learning Objectives | Register
Audiences: Customer | Format: Anytime Learning | Platforms: E-Marketing, Mobile, Premium, and Pro | Role: Administrator and End User | Series: Video Libraries

Act! Premium Hosted Library

This course is designed exclusively for Act! Premium Hosted customers, and is included with your Act! Hosted subscription. The Act! Premium Hosted Library is very much the same as the Essentials Library for non-Hosted customers; it’s designed to teach you all the same topics, except the content has been tailored to fit the hosted environment.
Price: $ 0.00 | Duration: 5 hours | Learning Objectives | Register
Audiences: Customer | Format: Anytime Learning | Platforms: Premium Hosted | Role: End User | Series: Video Libraries

Act! Consultant Library

As an experienced consultant, you know that keeping your skills fresh is important. The Act! Consultant’s library includes short anytime learning video lessons that enable you to quickly refresh your knowledge, or learn something new, like how to install Act! Premium Mobile on a web server. We’ve created the Act! Consultant’s library to provide you convenient, one-stop access to all of the Act! Anytime Learning videos that are released throughout the year.
Price: $ 0.00 | Duration: 10 hours | Learning Objectives | Register
Audiences: Existing Consultant | Format: Anytime Learning | Platforms: E-Marketing, Mobile, Premium, and Pro | Role: Certified Consultant | Series: Video Libraries

Act! v16 Certified Consultant Introduction

This prerequisite course helps assess how well your skills meet class expectations for the Act! v16 Certified Consultant course. Watch a series of pre-recorded videos that introduce you to the Act! v16 installation environment and tour end user functionality. It’s important that you understand basic end user concepts so that you can better support your users. Plan to spend 2 hours to complete this introduction course.
Price: $ 0.00 | Duration: 2 hours | Learning Objectives | Register
Audiences: New Consultant | Format: Anytime Learning | Platforms: Premium and Pro | Role: Certified Consultant | Series: Introductions

Act! v16 Consultant Recertification

Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. All active 2013 Certified Consultants are required to pass the Act! v16 recertification assessment on or before February 28, 2014.
Price: $ 0.00 | Duration: 33 minutes | Learning Objectives | Register
Audiences: Existing Consultant | Format: Anytime Learning | Platforms: Premium and Pro | Role: Certified Consultant | Series: Recertification

Virtual Classroom


Virtual Classroom training combines the experience of instructor-led classroom training with the convenience of online training. You'll use a combination of printed or electronic curriculum, recorded videos, and a virtual lab to work through the course-ware at your own pace, while instructors are present to assist you remotely. Watch our orientation video to learn more! Visit the Skytap Connectivity Checker to make sure your system is ready for our virtual lab environment.

Act! v16 Certified Consultant

This course covers the fundamentals of navigating, using, and administering Act! Pro and Act! Premium. You will also learn how to install, configure, and support Act! Premium (access via web) and Internet (http) sync. This course is designed for individuals that have some experience using Act!, but not necessarily experience with advanced features of the product or administering it. Over the duration of the course, you will learn more about these topics by reading the course material, watching video instruction, and performing hands-on exercises.
Price: $ 1000.00 | Duration: 4 days | Learning Objectives | Register
Audiences: New Consultant | Format: Virtual Classroom | Platforms: Premium and Pro | Role: Certified Consultant | Series: Core Skills